Managing Care Quality
by Lesley Shaw
Activeen·31 episodes
businessmanagementeducationself improvementhealthfitness
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About
Welcome to Managing Care Quality Improvement with the Qualitizer Process—a podcast designed for Registered Managers who want to lead with confidence, revisit strategies, refine skills, and drive success in service quality improvement!My aim is to provide you with practical tips, trusted tools, and actionable insights to make managing your services more effective and less overwhelming. Whether you’re revisiting core principles or exploring new strategies, this podcast is here to support you at every step of your journey.I know managing services is challenging, but you don’t have to do it alone. With over 30 years as a Health & Social Care leader, I’m the founder of Registered Care Manager and creator of the Qualitizer Process™—a unique framework to guide managers through a quality improvement journey.“After 30 years of managing what is often termed 'turnaround' in care services and supporting other managers to deliver quality improvement, I realized I had developed a method that I